During Your Pop-Up

Access Hours & When You Can Be Open

Access Hours (Licensee). Daily: 8:00 AM – 10:00 PM Public Operating Hours. Daily: 8:00 AM – 9:00 PM Setup & Installation Hours. Setup work is permitted only between 8:00 AM – 5:00 PM After-Hours Acce…

Animals, Alcohol, Smoking & Prohibited Activities

Category: During Your Pop-Up Audience: Clients Animals. No animals allowed. Exception: legally recognized service animals only. Alcohol. Alcohol may not be served without: Proper permits. Additional…

Cancellation & Date Change Policy

Can I Cancel My Booking? No. Once a booking is made, it cannot be cancelled by the client. License fees remain due even if the space is not used. Security deposits may be forfeited in certain cases.…

Cleaning Services

Cleaning Services During Your Pop-Up. All Parasol Projects spaces are deep cleaned before your arrival. Once your rental begins, your team is responsible for maintaining and cleaning the space unless…

Food, Alcohol & Special Activities

Food. No food preparation on site. Must comply with all applicable laws. Alcohol. All alcohol services must be reviewed and approved in advance by Parasol Projects. In New York State, a permit issued…

Insurance & Liability Explained

What Insurance Is Included. Parasol provides: $2,000,000 general liability insurance. Coverage applies to the space itself. What Is NOT Covered. Client merchandise. Personal property. Theft or loss.…

Keys, Locks & Securing the Space

Category: During Your Pop-Up Audience: Clients Keys & Access. Keys and access cards remain Parasol property. No copying or sharing permitted. Locks. No additional locks or bolts may be installed. Exi…

Landmark District Guidelines – What Clients Need to Know

Landmark District Guidelines – What Clients Need to Know. Some Parasol spaces are located within designated Landmark Districts in New York City. These districts are regulated by the New York City Lan…

Lighting in Your Pop-Up Space

Lighting in Your Pop-Up Space. Most Parasol Projects spaces are equipped with a combination of fluorescent lighting and adjustable track lighting. Fluorescent Lights. Fluorescent lights are controlle…

Music, Noise & Sound Levels

Noise Standards for Pop-Ups. During your pop-up, all sound and music must remain respectful of neighboring tenants and the surrounding building environment. General Noise Guidelines. Noise must not i…

Plumbing, Bathrooms & Water Usage Rules

Intended Use of Toilets & Plumbing. Toilets and plumbing fixtures in Parasol spaces are intended primarily for staff use. Customers may be permitted to use the toilets; however, customer usage goes b…

Rules & Regulations Overview

Overview. All Parasol Projects spaces operate under a shared set of Rules & Regulations designed to protect the space, the building, neighboring tenants, and your event. These rules apply throughout…

Security & Crowd Management

Security & Crowd Management. Parasol can coordinate unarmed security guards for your pop-up or event. General Guidelines. Clients are required to share their security and crowd-management plans with…

Sidewalk & Entrance Use Guidelines

Sidewalk & Entrance Use Guidelines. To ensure compliance with city regulations and building requirements, please review the following rules regarding sidewalk and exterior use. Sidewalk & Entrance Us…

Snow & Sidewalk Responsibility

❄️ Snow & Sidewalk Responsibility. At Parasol Projects, we take pride in maintaining safe, welcoming storefronts — not just inside the space, but outside as well. During your reservation dates, sidew…

Space Capacity / Occupancy

Space Capacity / Occupancy. A Note on Capacity & Permits. Indoor Events Temporary Place of Assembly (TPA) permits are not required for indoor events with fewer than 75 attendees. Outdoor Events The o…

Third-Party Disruptions (e.g., Scaffolding, Construction & External Conditions)

Third-Party Disruptions (e.g., Scaffolding, Construction & External Conditions) When hosting a pop-up with Parasol Projects, it is important to understand that certain external conditions affecting t…

Trash, Cleanliness & Daily Maintenance Responsibilities

Cleanliness Standards. Clients must maintain: A clean interior space. A clean sidewalk in front of the space, this includes any trash and snow. Trash Removal. Pickup nights: Mon / Wed / Thurs after 7…